Terms of Service

Thank you for using Cased! Please read this Terms of Service agreement carefully before accessing or using Cased. This is an important contract between us and our users, we have tried to make it as clear as possible. You can contact us with any questions.

Effective date: November 21th 2023

1. Services

These Cased Terms of Services (these "Terms") apply to the features and functions provided by Cased, Inc ("Cased","our", or "we") via cased.com (the "Site"), (collectively, the "Services"). By accessing or using the Site or the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you are not allowed to use the Site or the Services. The "Effective Date" of these Terms is the date you first use the Site, or access any of the Services.

If you are using the Site or accessing the Services in your capacity as an employee, consultant or agent of a company or other entity, you represent that you have the authority to bind that company or entity to these Terms. For the purpose of these Terms, you (and, if applicable, the company or entity you represent) will be referred to as "Customer" or "you".

Cased reserves the right to change or modify these Terms, or any of our other policies or guidelines, at any time upon notice to you. We may provide that noitice in a variety of ways, including sending you an email, posting a notice on the Site, or posting the revised Terms on the Site and updating the effective date listed in the Terms. Any changes or modifications will be effective after we provide notice that these Terms have been modified. You acknowledge that your continued use of the Site or any of the Services following such notice constitutes your acceptance of the modified Terms.

Cased reserves the right to modify the Site or the Services, or any part of them, temporarily or permanently, at any time, and without notice or liability to you. We may motify the Services for a variety of reasons, including, without limitation, for the purpose of providing new features, maintaining compatability with emerging standards, or complying with regulatory requirements.

These Terms form a binding agreement between you and Cased. Violation of any of the Terms below will result in termination of your account(s).

2. Privacy

Please see Cased's privacy policy at https://cased.com/privacy for information about how we collect, use, and disclose information about users of the Site and the Services. By using the Site and the Services, you consent to our collection, use, and disclosure of information as set forth in our privacy policy, as we may update that policy from time to time.

3. Registration

You agree to provide accurate, current, and complete information about you as part of the registration process "Registration Data"), to maintain the security of your password(s), and to accept all risk of unauthorized access to your Registration Data, and any other information you provide to Cased, via your account(s) or password(s). You agree that you are responsible for maintaining the security of your account and safeguarding your password(s), and that you will be fully responsible for any activities or transactions that take place using your account(s) or passwords(s), even if you are not aware of them.

4. Access to services

Subject to your continued compliance with these Terms, Cased grants you a limited, non-transferable, non-exclusive, revocable right and license to: (i) access and use the Services and the associated documentation, solely for your own internal business purposes, and (ii) access and use any data or reports that we provide or make available to you as part of your access and use of the Services (collectively "Reports"), solely in conjunction with your use of the Services, for the purpose of the license granted above. You understand that Cased uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to provide the Services, and you agree that Cased is not and will not be liable or responsible for the acts or omissions of such third-party vendors or hosting partners.

5. Restrictions

Except as expressly authorized by these Terms, you may not: (a) modify, disclose, alter, translate, or create derivative works of the Site or the Services; (b) license, sublicense, resell, distribute, lease, rent, lend, transfer, assign or otherwise dispose of the Services or any Report (or any components thereof); (c) offer any part of the Services (including, without limitation, any Report) on a timeshare or service bureau basis; (d) use the Site or Services to store or transmit any viruses, software routines, or other code designed to permit anyone to access in an unauthorized manner, disable, erase, or otherwise harm software, hardware, or data, or to perform any harm actions; (e) build a competitive product or service, or copy any features or functions of the Site or the Services (inclding, without limitation, the look-and-feel of the Site or the Services); (f) interfere with or disrupt the integrity or performance of the Site or the Services; (g) disclose to any third party any performance information or analysis relating to the Site or the Services; (h) remove, alter or obscure any proprietary notices in or on the Site or the Services, including copyright notices; (i) use the Site or the Services or any product thereof for any illegal or unauthorized purpose, or in a manner which violates any laws or regulations in your jurisdiction; (j) reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms that make up the Services or any software, documentation, or data relating to the Services, except to the limited extent the applicable law prohibits such a restriction; or (k) cause or permit any third party to do any of the foregoing.

Additionally, it is against Cased policy to use our service in support of a business, software, or other material that is dedicated to –– or focused on facilitating or encouraging –– discriminatory, malicious, or harmful speech or actions. This includes, but is not limited to, hate speech and any other material that Cased reasonably believes degrades, intimidates, or incites violence against people based on gender, race, sexual orientation, age, ethnicity, disability, national origin, religion, or other protected categories.

6. Content

If you publish or upload data, images, code or content, or otherwise make (or allow any third party to make) material available by means of the Site or the Services (collectively, "Content"), you agree that you are entirely responsible for such Content, and for any harm or liability resulting from or arising out of that Content. Your responsibility applies whether or not the Content in question constitutes text, graphics, audio files, video files, computer software, or any other type of content, and whether or not you were the original creator or owner of the Content. You agree that you will be responsible for all Content on your account(s), even if placed there by third parties. By publishing or uploading Content to the Site or the Services, you represent and warrant that:

1. the Content does not and will not infringe, violate or misappropriate the Intellectual Property Rights of any third party (where "Intellectual Property Rights" are defined as patents, copyright, moral rights, trademarks, trade secrets or any other form of intellectual property rights recognized in any jurisdiction in the world, including applicatioins and registrations for any of the foregoing);

2. you have obtained all rights and permissions necessary to publish and/or use the Content in the manner in which you have published and/or used it;

3. Cased's use of the Content for the purposes of providing the Services (includnig, without limitation, downloading, copying, processing or creating aggregations of the Content) does not and will not (i) violate any applicable laws or regulations, or (ii) infringe, violate, or misappropriate the Intellectual Property Rights of any third party;

4. you have fully complied with any third party licenses relating to the Content;

5. the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive code;

6. the Content does not and will not include any: (i) "personal health information," as defined under the Health Insurance Portability and Accountability Act (HIPAA), unless you have entered into a separate agreement with us relating to the processing of such data; (ii) payment card data, including credit card or debit card numbers, unles you have entered into a separate agreement with us relating to the processing of such data; (iii) government issued identification numbers, including Social Security numbers, drivers' license numbers or other state-issued identification numbers, unless you have entered into a separate agreement with us relating to the processing of such data; (iv) "sensitive" personal data, as defined under Directive 95/46/EC of the European Parliament ("EU Directive") and any national laws adopted pursuant to the EU Directive, about residents of Switzerland and any member country of the European Union, including racial or ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health or condition, sexual life, or the commission or alledged commission of any crim or offense, unless you have entered into a separate agreement with us relating to the processing of such data.

7. the Content is not spam, ir not randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or for any other unlawful acts (such as phishing), or for misleading recipients as to the source of the material (such as spoofing);

8. the Content does not contain threats or incitement of violence, and does not violate the privacy or publicity rights of any third party;

9. the Content is not named in a manner that misleads (or could mislead) third parties into thinking that you are another person or company (by way of example, your Content's URL or name should be confusingly similar to the name of another person or entity); and

10. you have, in the case of Content that includes computer code, accurately categoried and/or described the type, nature, uses and effects of the materials, whether requested to do so by the Services or otherwise.

By submitting or uploading Content to the Services, you grant Cased a worldwild, royalty-free, and non-exclusive license (i) to use, reproduce, modify, adapt and publish the Content for the purpose of providing the Services to you; and (ii) to create aggregations and summaries of the Content or portions threeof and to use, disclose, and distribute such aggregations publicly to any third party in support of our business (both during the period that these Terms are in effect, and thereafter), provided that such aggregations and summaries do not directly or indirectly identify you or your Content. If you delete Content, Cased will use reasonable efforts to remove it from the Services. You acknowledge, however, that cached copies or other references to the Content may still be available.

Without limiting any of your representations or warranties with respect to the Content, Cased has the right (but not the oligation) to reject or remove any Content, without liability or notice to you, that Cased believes, in Cased's sole discretion: (i) violates these Terms or any Cased policy, (ii) violates or misappropriates the Intellectual Property Rights of any third party, or (iii) is in any way harmful or objectionable.

7. Fees and Payment Terms.

In exchange for your rights to access the Site and use the Services during the Contract Period, you agree to pay the applicable"Subscription Fees" to Cased. Subscription Fees are payable in full, in advance, in accordance with your Plan and/or Agreement, and are non-refundable and non-creditable. This means that: (i) if you have an monthly Contract Period with up-front payment terms, you will owe us each month's payment in advance, before you are allowed to use the Services for the month; (ii) if you have an annual Contract Period with up-front payment terms, you will owe us the entire year's payment in advance, before you are allowed to use the Services for that year; and (iii) if you have an annual Contract Period with monthly payment terms, you will owe us each month's payment in advance throughout the Contract Period, before you are allowed to use the Services during each month of the Contract Period. You agree to make all payments in U.S. Dollars.

You can cancel your account(s)/subscription(s) by emailing Cased Support at support@cased.com.

All of your Content will be deleted from the Services within a reasonable time period from when you cancel your account/subscription. Deleted Content cannot be recovered once your account/subscription is cancelled.

If you upgrade from the free Plan to any paid Plan, we will immediately bill you for the applicable Subscription Fees. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.

Downgrading your account(s) may cause the loss of Content, features, or capacity of your account(s). We do not accept liability for such loss.

8. Disclaimer

YOU ACKNOWLEDGE THAT THE SITE AND THE SERVICES ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, AND THAT YOUR USE OF THE SITE AND THE SERVICES IS AT YOUR SOLE RISK. CASED DOES NOT WARRANT: (I) THAT THE SITE OR THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS, (II) THAT THE SITE OR THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, (IV) THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL THAT YOU PURCHASE OR OBTAIN THROUGH THE SITE OR THE SERVICES WILL MEET YOUR EXPECTATIONS, OR (V) THAT ANY ERRORS IN THE SITE OR THE SERVICES WILL BE CORRECTED. CASED SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

9. Indemnification Obligations

You agree, at your sole expense, to defend, indemnify, and hold Cased (and its directors, officers, employees, consultants, and agents) harmless from and against any and all actual or threatened suits, actions, proceedings (whether at law or in equity), claims, damages, payments, deficiencies, fines, judgements, settlements, liabilities, losses, costs, and expenses (including, without limitation, reasonable attorneys' fees, costs, penalties, interest and disbursements) arising out of or relating to (i) your Content; (ii) your use of the Site or the Services; (iii) your failure to pay any taxes that you owe under these Terms; and (iv) any other actual or alleged breach of any of your obligations under these Terms (including, among other things, any actual or alleged breach of any of your representations or warranties as set forth herin). You will not settle any such claim in any manner that would require Cased to pay money or admit wrongdoing of any kind without our prior written consent, which we may withold at our sole discretion.

10. Limitation of Liability

1. IN NO EVENT WILL CASED'S TOTAL, AGGREGATE LIABILITY TO YOU OR TO ANY THIRD PARTY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) ANY PART OF THE SITE OR THE SERVICES EXCEED THE TOTAL AMOUNT YOU ACTUALLY PAID TO CASED IN SUBSCRIPTION FEES FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRIOR TO THE ACCURAL OF THE FIRST CLAIM. MULTIPLE CLAIMS WILL NOT EXPAND THIS LIMITATION.

2. IN NO EVENT WILL CASED BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY LOSS OF PROFITS, LOSS OF USE, LOSS OF REVENUE, LOS OF GOODWILL, INTERRUPTION OF BUSINESS, LOSS OF DATA, OR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF, OR IN CONNECTION WITH THESE TERMS OR YOUR USE (OR INABILITY TO USE) ANY PART OF THE SITE OR THE SERVICES, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OR ARE OTHERWISE AWARE OF THE POSSIBILITY OF SUCH DAMAGES.

THIS SECTION (LIMITATION OF LIABILITY) WILL BE GIVEN FULL EFFECT EVEN IF ANY REMEDY SPECIFIED IN THESE TERMS IS DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE

11. Ownership; Reservation of Rights

1. As between the parties: (i) you own all right, title and interest in and to your Content; and (ii) Cased owns all right, title and interest in and to the Site and the Services, and all Intellectual Property Rights therein. The look and feel of the Site and the Services, including any custom graphics, button icons, and scripts are also the property of Cased, and you may not copy, imitate, or use them, in whole or in part, without Cased's prior written consent. Cased reserves all rights not expressly granted to you in these Terms, and Cased does not grant any licenses to you or to any other party under these Terms, whether by implication or otherwise, except as expressly set forth herein.

2. You acknowledge that any suggestions, comments, or other feedback that you provide to Cased with respect to the Site, the Services, or any other Cased product or servives (collectively, "Feedback") will be owned by Cased, including all Intellectual Property Rights therein, and will be and become Cased's Confidential Information (as defined below). You acknowledge and agree that Cased will be free to use, disclose, reproduce, license, and otherwise distribute and exploit the Feedback as Cased sees fit, without obligation or restriction of any kind. At our request and expense, you agree to execute documents or take such further actions as we may reasonably request to help us acquire, perfect, and maintain our rights in the Feedback.

12. Term, Termination, and Effect of Termination

1. These Terms will apply to you starting on the Effective Date, and will continue for as long as you are accessing or using the Site or the Services.

2. Cased, in its sole discretion, has the right to suspect your ability to use and/or access the Site or the Services, without liability, under the following circumstances: (i) for scheduled or emergency maintenance to the Site or the Services, or any part thereof; (ii) if Cased believes that you are using the Site or the Services in violation of these Terms or applicable law; (iii) if Cased believes that your of the Site or the Services poses a security risk to us or to any third party; (iv) if required by law enforcement or goverment agency, or otherwise in order to comply with applicable law or regulation; or (v) if you fail to fulfill your payment obligations hereunder. Cased also reserves the right to temporarily or permanently suspect your ability to access the Services, without liability, if Cased determines, in its sole discretion, that you are engaging in abusive or excessively frequent use of the Services.

3. Either of us can teminate these Terms upon notice to the other if the other party breaches any of these Terms and fails to cure the breach withing fifteen (15) days of receiving written notice of it from the non-breaching party. We reserve the right to terminate these Terms for cause immediately upon notice to you, and without giving you a cure period, if you breach any of these Terms relating to our intellectual property (including your compliance with the access grant and any restrictions) or our Confidential Information (defined below).

4. We can terminate any free Plan that you have subscribed to, at any time and for any reason, without notice or liability to you. We can terminate any paid Plan that you have subscribed to, for any reason and without liability, by providing notice to you that we intend to terminate your Plan at the end of the then-current Contract Period.

5. When these Terms terminate or expire: (i) you will no longer have the right to use or access the Site or the Services as of the date of termination/expiration; (ii) if you owed us any fees prior to such termination/expiration, you will pay those fees immediately; and (iii) each of us will promptly return to the other (or, if the other party requests it, destroy) all Confidential Information (as defined in Section 14, below) belonging ot the other. Sections 1, 2, 3, 5 through 11, 12.5 and 14 through 16 will survive the termination or expiration of these Terms for any reason.

13. Support

If you have subscribed to a paid Plan, Cased will provide you with email-based support at [support@cased.com](mailto:support@cased.com). While we work hard to respond to you and resolve your issues quickly, we do not warrant that we will respond within any particular timeframe, or that we will be able to resolve your issue.

14. Confidential Information

1. For the purposes of these Terms, "Confidential Information" means any technical or business information disclosed by one party to the other that: (i) if disclosed in wirting, is marked "confidential" or "proprietary" at the time of disclosure; or (ii) if disclosed orally, is identified as confidential or proprietary at the time of such disclosure, and is summarized in a writing sent by the disclosing Party to the receiving Party within thirty (30) days of the disclosure. For the purposes of these Terms you agree that the Feedback, any Reports we provide to you, and any non-public elements of the Site or the Services (including, without limitation, the source code of any Cased-proprietary software), will be deemed Confidential Information, regardless of whether it is marked as such.

2. Neither of us will use the other party's Confidential Information, except as permitted by these Terms. Each of us agrees to maintain in confidence and protect the other party's Confidential Information using at least the same degree of care as it uses for its own information of a similar nature, but in all events at least a reasonable degree of care. Each of us agrees to take all reasonable precautions to prevent any unauthorized disclosure of the other party's Confidential Information, including, without limitation, disclosing Confidential Information only to its employees, independent contractors, consultants, and legal and financial advisors (collectively "Representatives"): (i) with a need to know such information, (ii) who are parties to the appropriate agreements sufficient to comply with this Section 14, and (iii) who are informed of the nondisclosure obligations imposed by this Section 14. Each party will be responsible for all acts and ommissions of its Representatives. The foregoing obligations will not restrict either party from disclosing Confidential Information of the other party pursuant to the order or requirement of a court, administrative agency, or other governmental body, provided that the party required to make such a diclosure gives reasonable notice to the other party to enable them to contest such order or requirement.

3. The restrictions set forth in Section 14.2 will not apply with respect to any Confidential Information that: (i) was or becomes publicly known through no fault of the receiving party; (ii) was rightfully known or becomes rightfully known to the receiving party without confidential or proprietary restriction from a source other than the disclosing party who has a right to disclose it; (iii) is approved by the disclosing party for disclosure without restriction in a written document which is signed by a duly authorized officer of such disclosing party; or (iv) the receiving party independently develops without access to or use of the other party's Confidential Information.

15. Trademarks

You acknowledge and agree that any Cased names, trademarks, service marks, logos, trade, dress, or other brandi"Marks" or as part of the Services (collectively, the "Marks") are owned by Cased and may not be copied, imitated, or used (in whole or in part) without Cased's prior written consent. All other trademarks, names, or logos referenced on the Site or the Services (collectively, **"Third Party Trademarks"**) are the property of their respective owners, and the use of such Third Party Trademarks inure to the benefit of their respective owners. The use of such Third Party Trademarks is intended to denote interoperability, and does not constitute an affiliation by Cased or its licensors with any company or an endorsement or approval by that company of Cased, its licensors, or their respective products or services.

16. General Provisions

1. These Terms, together with any policies incorporated into these Terms by reference, are the complete and exclusive understanding of the parties with respect to Cased's provision of, and your use of and access to, the Site and the Services, and supersede all previous or contemporaneous agreements or communications, whether written or oral, relating to the subject matter of these Terms (including, without limitation, prior versions of these Terms). Any terms or conditions you send to Cased that are inconsistent with or in addition to these Terms are hereby rejected by Cased, and will be deemed void and of no effect.

2. These Terms will be governed by and construed in accordance with the laws of the State of California, without regard to that State's conflict of law principles. Any legal action or proceeding arising under, related to or connected with these Terms will be brought exclusively in the federal (if they have jurisdiction) or state courts located in San Francisco, California, and the parties irrevocably consent to the personal jurisdiction and venue of such court(s). The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act will not apply to these Terms. If a party initiates any proceeding regarding these Terms, the prevailing party to such proceedings is entitled to reasonable attorney's fees and costs.

3. You agree that Cased has the right to use your name and logo on the Site or other Cased websites or marketing materials, for the purposes of identifying you as a Cased customer and describing your use of the Services. You also agree that Cased may (but is under no obligation to): (i) issue a press release identifying you as a Cased customer; (ii) inform other potential customers that you are a user of the Services; and (iii) identify you as a customer in other forms of publicity (including, without limitation, case studies, blog posts, and the like).

4. You may not assign these Terms, in whole or in part, by operation of law or otherwise, without the prior written consent of Cased, and any attempted transfer, assignment or delegation without such consent will be void and of no effect. Cased may freely transfer, assign or delegate these Terms, or its rights and duties under these Terms, without notice to you. Subject to the foregoing, these Terms will be binding upon and will inure to the benefit of the parties and their respective representatives, heirs, administrators, successors and permitted assignees.

5. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies will be without prejudice to its other remedies under these Terms or otherwise. The failure by a party to enforce any part of these Terms will not constitute a waiver of future enforcement of that or any other provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of the waiving party.

6. You agree that any notice that Cased is required to provide pursuant to these Terms can be given electronically, which may include an email to the email address you provide to Cased as part of your Registration Data. These notices can be about a wide variety of things, including responding to your questions, requests for additional information, and legal notices. You agree that such electronic notices satisfy any legal requirement that such communications be in writing. An electronic notice will be deemed to have been received on the day the email is sent to you, provided that the email is the same as the email address you provided as part of your Registration Data.

7. You acknowledge that you are responsible for complying with all applicable laws and regulations associated with your access and use of the Site and Services, including, without limitation, all applicable export control laws and regulations.

8. If any portion of these Terms is held to be unenforceable or invalid, that portion will be enforced to the maximum extent possible, and all other provisions will remain in full force and effect.

9. Except for payments due under these Terms, neither party will be responsible for any delay or failure to perform that is attributable in whole or in part to any cause beyond its reasonable control, including, without limitation, acts of God (fire, storm, floods, earthquakes, etc.); civil disturbances; disruption of telecommunications, power or other essential services; interruption or termination of service by any service providers used by Cased to host the Services or to link its servers to the Internet; labor disturbances; vandalism; cable cut; computer viruses or other similar occurrences; or any malicious or unlawful acts of any third party.

10. We are each independent contractors with respect to the subject matter of these Terms. Nothing contained in these Terms will be deemed or construed in any manner whatsoever to create a partnership, joint venture, employment, agency, fiduciary, or other similar relationship between us, and neither of us can bind the other contractually.

11. If you are a child under the age of 13, you may not use the Services. Cased does not knowingly collect information from or direct any of its content specifically to children under 13. If Cased learns or has reason to suspect that you are a user who is under the age of 13, Cased will close your account. Other countries may have different minimum age limits, and if you are below the minimum age for providing consent for data collection in your country, you may not use the Services without obtaining your parents’ or legal guardians’ consent.